Typical job
Residents spot a bald-faced hornet nest on
The crew assesses the nest location and surrounding access before determining the appropriate service. Staff explain the proposed work and any site-specific precautions before treatment begins. The customer understands the plan for addressing the nest and can follow the technician’s safety guidance around the work area. Keep people away from the nest until the crew provides direction.
Typical job
Homeowners report mouse activity and ask for
A technician asks where activity has been noticed and inspects accessible areas to confirm the pest and inform the treatment plan. The crew explains the proposed service and records findings and recommendations. The homeowner gets a service plan based on observed activity, plus documented recommendations for follow-up. Sharing where and when signs appear can help the technician focus the inspection.